This morning's decision by the new UK Supreme court to block the Ofiice of Fair Trading's attmpts to make the Bank's pay back their usurious penalty charges is an absolute disgrace.
One of the banks' central claim was that it would result in a deluge of cases. This is errant nonsense, if you rip-off millions of customers, you have to recompense millions of customers. It's as if the banks' are claiming that since we deal with millions of people we can't be expected to deal with them individually (of course, they always claim in their marketing bumpf that, that is precisely what they do). A defence based on size is an affront to natural justice
What's worse in some banks e.g. Barclays, staff were instructed months ago to calculate how much customers who had challenged the banks over their overdraft penalty charges would have to be refunded.
The craven Supreme Court has acted in its best class interest.
Wednesday, November 25, 2009
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